Shipping & Delivery

PROCESSING TIME:

All orders have a processing time before they're handled by the shipping carrier (regardless of the shipping method that was selected at checkout). Orders are processed within 2-4 business days (not including weekends & holidays). 

 

U.S. SHIPPING:

Estimated Times (when the order is shipped). This may also fluctuate during the holidays, unfortunately we have no control over courier delays.

 

Standard Shipping:  2-4 Business Days

Rush Shipping:  1-2 Business Days

Express Shipping:  1 Business Days

*at times "Express Shipping" becomes unavailable at checkout

 

INTERNATIONAL SHIPPING:

Estimated Times (when the order is shipped). This may also fluctuate during the holidays, unfortunately we have no control over courier delays.

 

Standard Shipping: 7-18 business days

Express Shipping:  4-7  business days

 

PRE-ORDERS:

Your Pre-Order will not be shipped out until the pre-order item(s) arrive in stock. You can find the Pre-Order date under the "Product Description" of the style(s) you purchased. If you purchased multiple items, they will be shipped out once all items are in stock, or they will ship separately.


CANCELLATION POLICY:

All orders that are processed successfully go directly to the shipping floor for picking within minutes after the order is placed to get it shipped as quick as possible. We are unable to cancel any order once it has been handed over to our warehouse.

 

Lorlie is NOT responsible for any "lost", "stolen" and/or "delayed" packages through any postal service. It is up to the customer to contact the shipping carrier for the most up to date status on the delivery process.

 

*Please Note: We are NOT responsible for the carrier not being able to deliver a package due to an address issue, or them not having a secure place to deliver the package. A 10% restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an un-deliverable, unknown, vacant or insufficient address. The customer will receive store credit for any returned/refused package.